Privacy & Policy
Last updated: February 2026
Parlai, Inc. dba Arcline ("Arcline", "Company", "we", "our", or "us") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our websites, applications, products, and services that link to this policy (our "Services") and our practices for using, maintaining, protecting, and disclosing that information.
Notice Regarding Legal Services and Attorney-Client Privilege
Arcline is not a law firm and does not itself provide legal advice. Legal services are provided solely by independent, licensed attorneys who are recruited, vetted, and engaged through the Services. Please note that not all information processed through our Services is protected by attorney-client privilege. In particular, AI-generated analyses and content, even when reviewed by an attorney, may not attract the same privilege protections as direct attorney communications. We use enterprise-tier AI tools that exclude customer data from model training, but you should not assume that all information processed through our Services is privileged. For communications requiring privilege protection, please consult directly with your attorney. Personal data obtained in connection with legal services will not be used for marketing, third-party advertising, or AI model training, or for any purpose unrelated to providing the Services, except as required by law or with your consent.
This policy applies only to information we collect:
Through the Services.
In communications, including email, text, chat, and other electronic messages, between you and the Services.
From attorneys, courts, counterparties, public authorities, and other third parties in connection with legal matters handled through our Services.
It does not apply to information collected by:
Us through any other means, including on any other website operated by Arcline or any third party that does not link to this policy; or
Any third party, including through any application or content that may link to or be accessible from or through the Services.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children’s and Minors’ Data
Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.
The Personal Data That We Collect or Process
"Personal data" is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, or any other identifier we may use to contact you online or offline).
The types and categories of personal data we collect or process include:
Account and contact information, including name, address, email address, phone number, title, company affiliation, and other contact information you provide us.
Payment information, including credit card or debit card information and information about the payment methods and services (such as PayPal or Venmo) you use in connection with the Services.
Identification details, including ownership information and identity documentation (such as government-issued ID), processed for customer due diligence (KYC) and anti-money laundering (AML) compliance.
Case-related information, including information contained in agreements, correspondence, legal documents, and other materials provided in connection with legal matters handled through the Services. This may include special categories of personal data where necessary for the establishment, exercise, or defence of legal claims.
Attorney network information, including bar admission and licensing details, professional qualifications, subject-matter expertise, insurance information, and engagement records, collected from attorneys providing legal services through our Services.
Location information, including general geographic location such as country, state or province, or city and precise geolocation, if you have enabled and consented to location information collection.
Invoicing information, including billing contact details and payment records.
Device and technical information, including your IP address, device identifiers, operating system and version, preferred language, browser type and settings, and other device information.
Content and information you elect to provide as part of your profile or in any reviews you make through the Services or emails, chats, or other communications sent to us.
Account and subscription history, including information about your account, transactions, and order history.
Images, voice recordings, and videos collected or stored in connection with the Services, if you have consented to such information collection.
Identity document information, such as Social Security and driver's license numbers, if you have consented to such information collection.
Biometric information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data, if you have consented to such information collection.
If you are a California resident, to access our supplemental California privacy statement, visit HYPERLINK TO CCPA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS.
Some of the information identified above, including identification document information, precise geolocation information, biometric information, or information about your legal matters may be considered sensitive or specially privileged data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.
We also collect:
Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.
How We Collect Your Personal and Other Data
You Provide Information to Us
We collect information about you when you interact with our Services, such as when you create or update an account, submit a legal matter or request, communicate with attorneys through, or otherwise engage with, the Services,.
Automatically Through Our Services
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies, including details of your interactions with our Services, such as traffic data, logs, and other communication data, and which resources and Services features that you access and use.
Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.
The technologies we use for this automatic data collection may include:
Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
Web Beacons. Some parts of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).
To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by contacting us at contact@arcline-ai.com. Please note that some Services features may be unavailable as a result.
When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about you or your device. These third parties may include:
Advertisers, ad networks, and ad servers.
Analytics companies.
Your device manufacturer.
Your internet or mobile service provider.
Analytics companies.
These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
From Business Partners and Service Providers We may receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as attorneys providing legal services, email platform providers, content delivery services, payment processors, promotions services, analytics, and security and anti-fraud services. We also may receive personal data from business partners that we engage to share consumer information with us, including your personal preferences and demographic information such as age, gender, and income level so that we can better provide you with a personalized experience.
Use of Artificial Intelligence
Arcline uses AI-enabled tools to assist with the preparation of legal documents, analysis of legal issues, and streamlining of workflows. All AI-generated outputs are reviewed by an independent licensed attorney before delivery to you. The independent attorney remains responsible for any legal advice provided based on the AI-generated output and documents.
In using these AI tools, personal data contained in the documents and information you provide to us may be processed by the AI system. Where AI tools process your personal data, we ensure that:
Personal data is not used to train third-party AI models without your explicit consent or a separate lawful basis; and
Appropriate technical and organisational safeguards are in place to protect personal data processed through AI tools
Under applicable data protection laws, you may have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you. Arcline’s AI tools are designed to assist, not replace, attorney judgment. If you believe an automated process has significantly affected you, you may request human review by contacting us at contact@arcline-ai.com.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal data, to:
Provide you with the Services and any contents, features, information, products, or services that we make available through the Services, including facilitating the provision of legal services by independent attorneys through our platform.
Fulfill and manage subscriptions, purchases, orders, deliveries, payments, returns, and exchanges.
Perform conflict of interest checks and mandatory customer due diligence, including KYC and AML compliance obligations.
Recruit, vet, and support independent attorneys participating in our network.
Prepare AI-assisted draft documents and analyses for attorney review and delivery to clients.
Manage invoicing and administration, including processing payments on behalf of attorneys.
Fulfill any other purpose for which you provide it.
Provide you with notices about your account, including expiration and renewal notices.
Improve our Services, including by analyzing your information and creating aggregated data derived from your information) to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them. Our analysis may include the use of technology like machine learning and large language models, which may include training these models or sharing with third parties for model training subject to the carve out as specified in section “Use of Artificial Information” above.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Notify you when Services updates are available and about changes to any products or services we offer or provide though them.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to:
Estimate our audience sizes and usage patterns.
Store information about your preferences, allowing us to customize the Services according to your individual needs and interests.
Speed up your searches.
Recognize you when you return to our Services.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the order form/registration form)/adjust your user preferences in your account profile. For more information, see Your Rights and Choices About Your Information.
Who We Disclose Your Information To
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose personal data that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our organization who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them. Our primary service providers are located within the EU/EEA and the United States. We enter into data processing agreements with all service providers that process data on our behalf.
To independent attorneys providing legal services through our platform. For the purposes of the legal services, the attorney acts as an independent controller of personal data processed in the course of providing those legal services. Arcline is the data controller for personal data processed through the Services up to the point of delivery to the attorney. Upon delivery to the attorney, the attorney becomes an independent data controller in respect of that personal data. There is no joint controllership between Arcline and the attorney.
To courts, public authorities, counterparties, and external lawyers, but only to the extent necessary in connection with a specific legal matter or to fulfil legal obligations.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Arcline’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Arcline is among the assets transferred.
To fulfil the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
Arcline will not disclose your personal data to third parties beyond those described above, unless there is a lawful basis for such disclosure. Such a basis may include your consent, disclosure being necessary to provide legal services, or disclosure being required by law.
We may also disclose your personal data:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organisation, our clients, or others.
The categories of personal data we may disclose include:
Account and contact information.
Invoicing and account history.
Device information.
Case-related information and documents.
Identification details.
Attorney network information.
Your Rights and Choices About Your Information
This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under applicable law, depending on where you live.
Advertising, marketing, cookies, and other tracking technologies choices:
Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Services may not respond to all browser DNT signals.
Your State Privacy Rights
Depending on your state of residency in the United States, you may have certain rights related to your personal data, including:
Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by applicable law, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information’s nature and processing purpose.
Deletion. You may request that we delete personal data about you that we maintain, subject to certain exceptions under applicable law. Please note that we may be required to retain certain information under applicable legal obligations, including anti-money laundering and record-keeping requirements, and in connection with legal proceedings or legal hold obligations, even if a deletion request is made.
Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes.
Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.
To exercise any of these rights, please contact us at contact@arcline-ai.com. To appeal a decision regarding a consumer rights request, please contact us at the same address and we will review your request.
Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.
If you are a California resident, additional information may apply to you regarding your privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Please contact us at contact@arcline-ai.com for more information.
Additional Information for EU/EEA Data Subjects (GDPR)
If you are located in the European Union or European Economic Area (EU/EEA), the following additional provisions apply to you under Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”).
Data Controller. Parlai, Inc. dba Arcline is the data controller for personal data processed in connection with Services. You may contact us at contact@arcline-ai.com. Where an independent attorney provides legal services through the Services, that attorney is an independent data controller of the personal data processed in the course of providing those legal services. Arcline is the data controller for personal data processed through the Services up to the point of delivery to the attorney. There is no joint controllership between Arcline and the independent attorney.
Lawful Bases for Processing (Article 6 GDPR). We rely on the following lawful bases for processing your personal data:
Performance of a contract (Article 6(1)(b)): Processing necessary to provide our Services and manage the client relationship, including managing platform accounts, facilitating legal services, and processing payments.
Legal obligation (Article 6(1)(c)): Processing required by applicable law, including anti-money laundering obligations, KYC requirements, bookkeeping obligations, and regulatory reporting.
Legitimate interests (Article 6(1)(f)): Processing necessary for our legitimate interests, including IT operations, information security, improving our Services through analysis of anonymised materials, fraud prevention, and recruiting and managing our attorney network, where such interests are not overridden by your rights and interests.
Consent (Article 6(1)(a)): Where we rely on consent, you have the right to withdraw consent at any time by contacting us at contact@arcline-ai.com. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Special Categories of Personal Data (Article 9 GDPR). Case-related information submitted through our platform may include special categories of personal data (such as health data, data relating to racial or ethnic origin, or other sensitive information) where this is relevant to the legal matter being handled. We process such data where it is necessary for the establishment, exercise, or defence of legal claims (Article 9(2)(f) GDPR) or, where applicable, with your explicit consent (Article 9(2)(a) GDPR). Such data is processed only to the extent necessary for the legal matter and is handled with appropriate safeguards.
Your Rights Under the GDPR (Articles 15–22). You have the following rights under GDPR (subject to conditions and exceptions):
Access (Article 15): To obtain confirmation of whether we process your personal data and to receive a copy of that data.
Rectification (Article 16): To have inaccurate or incomplete personal data corrected.
Erasure (Article 17): To request deletion of your personal data where, for example, it is no longer necessary for the purposes for which it was collected. Please note that we may refuse erasure where retention is required by applicable law (e.g., AML/KYC obligations) or is necessary for the establishment, exercise, or defence of legal claims.
Restriction (Article 18): To request that we limit our processing of your personal data in certain circumstances.
Portability (Article 20): To receive personal data you have provided to us in a structured, commonly used, machine-readable format, where processing is based on consent or contract.
Objection (Article 21): To object to processing based on our legitimate interests. We will stop processing unless we have compelling legitimate grounds or the processing is necessary for legal claims.
Automated decision-making (Article 22): To request human review of any decision based solely on automated processing (including profiling) that produces legal effects or similarly significantly affects you.
Withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at contact@arcline-ai.com. We will respond within one month of receipt of your request (extendable by two further months for complex or multiple requests).
Right to Lodge a Complaint (Article 77 GDPR). You have the right to lodge a complaint with the supervisory authority responsible for data protection in your country. In Norway, this is the Norwegian Data Protection Authority (Datatilsynet), website: www.datatilsynet.no. You may also lodge a complaint with the supervisory authority in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.
International Data Transfers. We process personal data within the EU/EEA. Where personal data is transferred to jurisdictions outside the EU/EEA (including the United States, where Arcline’s parent entity Parlai, Inc. is incorporated, and Australia), we ensure that appropriate safeguards are in place, using alternative transfer mechanisms such as Standard Contractual Clauses (SCCs) approved by the European Commission (2021 SCCs). A copy of the applicable safeguards may be obtained by contacting us at contact@arcline-ai.com.
Additional Information for UK Data Subjects (UK GDPR)
If you are located in the United Kingdom, the following additional provisions apply to you under the UK GDPR (as incorporated into UK law by the European Union (Withdrawal) Act 2018) and the Data Protection Act 2018.
UK Data Controller. Parlai, Inc. (operating as Arcline) is the data controller. You may contact us at contact@arcline-ai.com.
Your rights under the UK GDPR are substantially the same as those described in the EU/EEA section above, including rights of access, rectification, erasure, restriction, portability, objection, and rights related to automated decision-making. The same lawful bases and special category data provisions apply.
International Data Transfers (UK). We process personal data within the UK and EU/EEA. Where personal data is transferred to jurisdictions outside the UK (including the United States and Australia), we rely on alternative transfer mechanisms, including the UK International Data Transfer Agreement (IDTA) or the EU Standard Contractual Clauses with the UK Addendum, as applicable. The European Commission renewed its adequacy decision for the UK on 19 December 2025. A copy of the applicable safeguards may be obtained by contacting us at contact@arcline-ai.com.
Right to Lodge a Complaint (UK). You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). Website: ico.org.uk | Telephone: 0303 123 1113 | Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
How We Protect Your Personal Data
We use technical and organizational security measures, including encryption, access controls, and secure hosting, designed to protect your personal data against accidental loss or destruction and from unauthorised access, use, alteration, and disclosure. Where AI tools are used in the processing of personal data, appropriate safeguards are in place to ensure that all AI-generated outputs are reviewed by a qualified attorney before delivery, and that personal data is not used to train third-party AI models. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. Any transmission of personal data is at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
How We Retain Your Personal Data
We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. We consider our legal and business obligations, potential risks of harm, and the nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
For case documents and related personal data, we typically retain information for up to 10 years following the conclusion of a legal matter, in order to protect client interests and comply with legal obligations, including lawyers’ archiving obligations and anti-money laundering requirements. Invoicing and financial records may be retained for as long as required by applicable tax and bookkeeping law.
Anonymised and redacted information used for service improvement may be retained for longer but cannot be traced back to individuals.
Where you request deletion of your personal data, we will fulfil your request subject to applicable legal retention obligations. In particular, we may be required to retain certain information notwithstanding a deletion request, including information subject to AML/KYC obligations, legal hold obligations, or ongoing legal proceedings.
Changes to Our Privacy Policy
We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the “last updated” date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.
Contact Information
To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at:
Arcline (Parlai, Inc.) | Email: contact@arcline-ai.com
To register a complaint or concern, please contact us at contact@arcline-ai.com. EU/EEA residents may also lodge a complaint with their local supervisory authority. UK residents may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Last updated: February 2026
Parlai, Inc. dba Arcline ("Arcline", "Company", "we", "our", or "us") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services to you through our websites, applications, products, and services that link to this policy (our "Services") and our practices for using, maintaining, protecting, and disclosing that information.
Notice Regarding Legal Services and Attorney-Client Privilege
Arcline is not a law firm and does not itself provide legal advice. Legal services are provided solely by independent, licensed attorneys who are recruited, vetted, and engaged through the Services. Please note that not all information processed through our Services is protected by attorney-client privilege. In particular, AI-generated analyses and content, even when reviewed by an attorney, may not attract the same privilege protections as direct attorney communications. We use enterprise-tier AI tools that exclude customer data from model training, but you should not assume that all information processed through our Services is privileged. For communications requiring privilege protection, please consult directly with your attorney. Personal data obtained in connection with legal services will not be used for marketing, third-party advertising, or AI model training, or for any purpose unrelated to providing the Services, except as required by law or with your consent.
This policy applies only to information we collect:
Through the Services.
In communications, including email, text, chat, and other electronic messages, between you and the Services.
From attorneys, courts, counterparties, public authorities, and other third parties in connection with legal matters handled through our Services.
It does not apply to information collected by:
Us through any other means, including on any other website operated by Arcline or any third party that does not link to this policy; or
Any third party, including through any application or content that may link to or be accessible from or through the Services.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children’s and Minors’ Data
Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.
The Personal Data That We Collect or Process
"Personal data" is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, or any other identifier we may use to contact you online or offline).
The types and categories of personal data we collect or process include:
Account and contact information, including name, address, email address, phone number, title, company affiliation, and other contact information you provide us.
Payment information, including credit card or debit card information and information about the payment methods and services (such as PayPal or Venmo) you use in connection with the Services.
Identification details, including ownership information and identity documentation (such as government-issued ID), processed for customer due diligence (KYC) and anti-money laundering (AML) compliance.
Case-related information, including information contained in agreements, correspondence, legal documents, and other materials provided in connection with legal matters handled through the Services. This may include special categories of personal data where necessary for the establishment, exercise, or defence of legal claims.
Attorney network information, including bar admission and licensing details, professional qualifications, subject-matter expertise, insurance information, and engagement records, collected from attorneys providing legal services through our Services.
Location information, including general geographic location such as country, state or province, or city and precise geolocation, if you have enabled and consented to location information collection.
Invoicing information, including billing contact details and payment records.
Device and technical information, including your IP address, device identifiers, operating system and version, preferred language, browser type and settings, and other device information.
Content and information you elect to provide as part of your profile or in any reviews you make through the Services or emails, chats, or other communications sent to us.
Account and subscription history, including information about your account, transactions, and order history.
Images, voice recordings, and videos collected or stored in connection with the Services, if you have consented to such information collection.
Identity document information, such as Social Security and driver's license numbers, if you have consented to such information collection.
Biometric information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data, if you have consented to such information collection.
If you are a California resident, to access our supplemental California privacy statement, visit HYPERLINK TO CCPA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS.
Some of the information identified above, including identification document information, precise geolocation information, biometric information, or information about your legal matters may be considered sensitive or specially privileged data under certain laws. If required under applicable law, we will collect and process sensitive personal data only with your consent. If you choose not to provide or allow us to collect some information, we may not be able to provide you with requested features, services, or information.
We also collect:
Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.
How We Collect Your Personal and Other Data
You Provide Information to Us
We collect information about you when you interact with our Services, such as when you create or update an account, submit a legal matter or request, communicate with attorneys through, or otherwise engage with, the Services,.
Automatically Through Our Services
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies, including details of your interactions with our Services, such as traffic data, logs, and other communication data, and which resources and Services features that you access and use.
Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.
The technologies we use for this automatic data collection may include:
Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
Web Beacons. Some parts of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).
To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by contacting us at contact@arcline-ai.com. Please note that some Services features may be unavailable as a result.
When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about you or your device. These third parties may include:
Advertisers, ad networks, and ad servers.
Analytics companies.
Your device manufacturer.
Your internet or mobile service provider.
Analytics companies.
These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
From Business Partners and Service Providers We may receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as attorneys providing legal services, email platform providers, content delivery services, payment processors, promotions services, analytics, and security and anti-fraud services. We also may receive personal data from business partners that we engage to share consumer information with us, including your personal preferences and demographic information such as age, gender, and income level so that we can better provide you with a personalized experience.
Use of Artificial Intelligence
Arcline uses AI-enabled tools to assist with the preparation of legal documents, analysis of legal issues, and streamlining of workflows. All AI-generated outputs are reviewed by an independent licensed attorney before delivery to you. The independent attorney remains responsible for any legal advice provided based on the AI-generated output and documents.
In using these AI tools, personal data contained in the documents and information you provide to us may be processed by the AI system. Where AI tools process your personal data, we ensure that:
Personal data is not used to train third-party AI models without your explicit consent or a separate lawful basis; and
Appropriate technical and organisational safeguards are in place to protect personal data processed through AI tools
Under applicable data protection laws, you may have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you. Arcline’s AI tools are designed to assist, not replace, attorney judgment. If you believe an automated process has significantly affected you, you may request human review by contacting us at contact@arcline-ai.com.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal data, to:
Provide you with the Services and any contents, features, information, products, or services that we make available through the Services, including facilitating the provision of legal services by independent attorneys through our platform.
Fulfill and manage subscriptions, purchases, orders, deliveries, payments, returns, and exchanges.
Perform conflict of interest checks and mandatory customer due diligence, including KYC and AML compliance obligations.
Recruit, vet, and support independent attorneys participating in our network.
Prepare AI-assisted draft documents and analyses for attorney review and delivery to clients.
Manage invoicing and administration, including processing payments on behalf of attorneys.
Fulfill any other purpose for which you provide it.
Provide you with notices about your account, including expiration and renewal notices.
Improve our Services, including by analyzing your information and creating aggregated data derived from your information) to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them. Our analysis may include the use of technology like machine learning and large language models, which may include training these models or sharing with third parties for model training subject to the carve out as specified in section “Use of Artificial Information” above.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Notify you when Services updates are available and about changes to any products or services we offer or provide though them.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to:
Estimate our audience sizes and usage patterns.
Store information about your preferences, allowing us to customize the Services according to your individual needs and interests.
Speed up your searches.
Recognize you when you return to our Services.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the order form/registration form)/adjust your user preferences in your account profile. For more information, see Your Rights and Choices About Your Information.
Who We Disclose Your Information To
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose personal data that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our organization who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them. Our primary service providers are located within the EU/EEA and the United States. We enter into data processing agreements with all service providers that process data on our behalf.
To independent attorneys providing legal services through our platform. For the purposes of the legal services, the attorney acts as an independent controller of personal data processed in the course of providing those legal services. Arcline is the data controller for personal data processed through the Services up to the point of delivery to the attorney. Upon delivery to the attorney, the attorney becomes an independent data controller in respect of that personal data. There is no joint controllership between Arcline and the attorney.
To courts, public authorities, counterparties, and external lawyers, but only to the extent necessary in connection with a specific legal matter or to fulfil legal obligations.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Arcline’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Arcline is among the assets transferred.
To fulfil the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
Arcline will not disclose your personal data to third parties beyond those described above, unless there is a lawful basis for such disclosure. Such a basis may include your consent, disclosure being necessary to provide legal services, or disclosure being required by law.
We may also disclose your personal data:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organisation, our clients, or others.
The categories of personal data we may disclose include:
Account and contact information.
Invoicing and account history.
Device information.
Case-related information and documents.
Identification details.
Attorney network information.
Your Rights and Choices About Your Information
This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under applicable law, depending on where you live.
Advertising, marketing, cookies, and other tracking technologies choices:
Cookies and Other Tracking Technologies. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Services may not respond to all browser DNT signals.
Your State Privacy Rights
Depending on your state of residency in the United States, you may have certain rights related to your personal data, including:
Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by applicable law, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information’s nature and processing purpose.
Deletion. You may request that we delete personal data about you that we maintain, subject to certain exceptions under applicable law. Please note that we may be required to retain certain information under applicable legal obligations, including anti-money laundering and record-keeping requirements, and in connection with legal proceedings or legal hold obligations, even if a deletion request is made.
Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes.
Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.
To exercise any of these rights, please contact us at contact@arcline-ai.com. To appeal a decision regarding a consumer rights request, please contact us at the same address and we will review your request.
Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.
If you are a California resident, additional information may apply to you regarding your privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Please contact us at contact@arcline-ai.com for more information.
Additional Information for EU/EEA Data Subjects (GDPR)
If you are located in the European Union or European Economic Area (EU/EEA), the following additional provisions apply to you under Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”).
Data Controller. Parlai, Inc. dba Arcline is the data controller for personal data processed in connection with Services. You may contact us at contact@arcline-ai.com. Where an independent attorney provides legal services through the Services, that attorney is an independent data controller of the personal data processed in the course of providing those legal services. Arcline is the data controller for personal data processed through the Services up to the point of delivery to the attorney. There is no joint controllership between Arcline and the independent attorney.
Lawful Bases for Processing (Article 6 GDPR). We rely on the following lawful bases for processing your personal data:
Performance of a contract (Article 6(1)(b)): Processing necessary to provide our Services and manage the client relationship, including managing platform accounts, facilitating legal services, and processing payments.
Legal obligation (Article 6(1)(c)): Processing required by applicable law, including anti-money laundering obligations, KYC requirements, bookkeeping obligations, and regulatory reporting.
Legitimate interests (Article 6(1)(f)): Processing necessary for our legitimate interests, including IT operations, information security, improving our Services through analysis of anonymised materials, fraud prevention, and recruiting and managing our attorney network, where such interests are not overridden by your rights and interests.
Consent (Article 6(1)(a)): Where we rely on consent, you have the right to withdraw consent at any time by contacting us at contact@arcline-ai.com. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Special Categories of Personal Data (Article 9 GDPR). Case-related information submitted through our platform may include special categories of personal data (such as health data, data relating to racial or ethnic origin, or other sensitive information) where this is relevant to the legal matter being handled. We process such data where it is necessary for the establishment, exercise, or defence of legal claims (Article 9(2)(f) GDPR) or, where applicable, with your explicit consent (Article 9(2)(a) GDPR). Such data is processed only to the extent necessary for the legal matter and is handled with appropriate safeguards.
Your Rights Under the GDPR (Articles 15–22). You have the following rights under GDPR (subject to conditions and exceptions):
Access (Article 15): To obtain confirmation of whether we process your personal data and to receive a copy of that data.
Rectification (Article 16): To have inaccurate or incomplete personal data corrected.
Erasure (Article 17): To request deletion of your personal data where, for example, it is no longer necessary for the purposes for which it was collected. Please note that we may refuse erasure where retention is required by applicable law (e.g., AML/KYC obligations) or is necessary for the establishment, exercise, or defence of legal claims.
Restriction (Article 18): To request that we limit our processing of your personal data in certain circumstances.
Portability (Article 20): To receive personal data you have provided to us in a structured, commonly used, machine-readable format, where processing is based on consent or contract.
Objection (Article 21): To object to processing based on our legitimate interests. We will stop processing unless we have compelling legitimate grounds or the processing is necessary for legal claims.
Automated decision-making (Article 22): To request human review of any decision based solely on automated processing (including profiling) that produces legal effects or similarly significantly affects you.
Withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at contact@arcline-ai.com. We will respond within one month of receipt of your request (extendable by two further months for complex or multiple requests).
Right to Lodge a Complaint (Article 77 GDPR). You have the right to lodge a complaint with the supervisory authority responsible for data protection in your country. In Norway, this is the Norwegian Data Protection Authority (Datatilsynet), website: www.datatilsynet.no. You may also lodge a complaint with the supervisory authority in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.
International Data Transfers. We process personal data within the EU/EEA. Where personal data is transferred to jurisdictions outside the EU/EEA (including the United States, where Arcline’s parent entity Parlai, Inc. is incorporated, and Australia), we ensure that appropriate safeguards are in place, using alternative transfer mechanisms such as Standard Contractual Clauses (SCCs) approved by the European Commission (2021 SCCs). A copy of the applicable safeguards may be obtained by contacting us at contact@arcline-ai.com.
Additional Information for UK Data Subjects (UK GDPR)
If you are located in the United Kingdom, the following additional provisions apply to you under the UK GDPR (as incorporated into UK law by the European Union (Withdrawal) Act 2018) and the Data Protection Act 2018.
UK Data Controller. Parlai, Inc. (operating as Arcline) is the data controller. You may contact us at contact@arcline-ai.com.
Your rights under the UK GDPR are substantially the same as those described in the EU/EEA section above, including rights of access, rectification, erasure, restriction, portability, objection, and rights related to automated decision-making. The same lawful bases and special category data provisions apply.
International Data Transfers (UK). We process personal data within the UK and EU/EEA. Where personal data is transferred to jurisdictions outside the UK (including the United States and Australia), we rely on alternative transfer mechanisms, including the UK International Data Transfer Agreement (IDTA) or the EU Standard Contractual Clauses with the UK Addendum, as applicable. The European Commission renewed its adequacy decision for the UK on 19 December 2025. A copy of the applicable safeguards may be obtained by contacting us at contact@arcline-ai.com.
Right to Lodge a Complaint (UK). You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). Website: ico.org.uk | Telephone: 0303 123 1113 | Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
How We Protect Your Personal Data
We use technical and organizational security measures, including encryption, access controls, and secure hosting, designed to protect your personal data against accidental loss or destruction and from unauthorised access, use, alteration, and disclosure. Where AI tools are used in the processing of personal data, appropriate safeguards are in place to ensure that all AI-generated outputs are reviewed by a qualified attorney before delivery, and that personal data is not used to train third-party AI models. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. Any transmission of personal data is at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
How We Retain Your Personal Data
We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. We consider our legal and business obligations, potential risks of harm, and the nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
For case documents and related personal data, we typically retain information for up to 10 years following the conclusion of a legal matter, in order to protect client interests and comply with legal obligations, including lawyers’ archiving obligations and anti-money laundering requirements. Invoicing and financial records may be retained for as long as required by applicable tax and bookkeeping law.
Anonymised and redacted information used for service improvement may be retained for longer but cannot be traced back to individuals.
Where you request deletion of your personal data, we will fulfil your request subject to applicable legal retention obligations. In particular, we may be required to retain certain information notwithstanding a deletion request, including information subject to AML/KYC obligations, legal hold obligations, or ongoing legal proceedings.
Changes to Our Privacy Policy
We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the “last updated” date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.
Contact Information
To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at:
Arcline (Parlai, Inc.) | Email: contact@arcline-ai.com
To register a complaint or concern, please contact us at contact@arcline-ai.com. EU/EEA residents may also lodge a complaint with their local supervisory authority. UK residents may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Arcline connects companies with independent attorneys and law firms. Arcline, its subsidiaries, and its parent company, Parlai, Inc., are not law firms and do not provide legal advice. Any legal advice or legal services are provided solely by the independent attorneys you choose to work with. Use of Arcline’s products and services is subject to our Terms of Use and Privacy Policy.
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